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Frequently Asked Questions

  • I’ve ordered the wrong product
    If you have ordered the wrong product, you can return or exchange your item up to 14 days after you have received your delivery. The product must be unused and in the same condition you received it. It must also be in the original packaging. Please note that shipping is non-refundable.
  • What happens if I haven’t met the 14-day policy?
    Unfortunately, if 14 days have gone by since your order was received, we can’t offer you a refund or exchange.
  • Where are you based?
    We are currently an online store but for a consultation with Rev. Prince Yeboah ,we are based at Regus- 79 College Road, Harrow, HA1 1BD. Please bear in mind this is via appointment bases only.
  • Are there any chemicals in your products?
    Healing Hands Hut only uses plants, seeds and oils. There are absolutely no chemicals, preservatives, artificial colouring or artificial perfume. No chemicals means no harm to your health.
  • Are your products cruelty free?
    Yes all of the products on the Healing Hands Hut website are animal-cruelty free.
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